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Privacy Policy

Effective September 17, 2026. Last reviewed September 17, 2026.

1ness Strategies LLC doing business as 1nessAgency ("we," "us," or "our") operates www.1nessagency.com (the "Site"). This policy describes how we collect, use, and share information when you visit the Site, submit the contact form, or book a call.

This Site is a B2B marketing site. Do not submit protected health information (PHI) through the contact form, scheduler, or email. We do not ask for diagnosis, treatment, or insurance details here.

Information We Collect

Information You Provide

  • Name, email, phone, company, website, and message on the contact form
  • Optional SMS-consent checkbox if you want us to text about your inquiry
  • Name, email, and booking details you enter in Calendly
  • Anything you send to hello@1nessagency.com or (518) 671-8090

Information Collected Automatically

  • IP address, browser, device, and operating system
  • Pages viewed, referrer, and approximate engagement (scroll, time on page)
  • Bot-check tokens from Cloudflare Turnstile on the contact form

Cookies, Analytics, and Processors on This Site

We use the following on www.1nessagency.com:

  • Google Tag Manager loads analytics and conversion tags. Container ID GTM-TMCSD6QX.
  • Google Analytics 4 measures aggregate Site usage. Sets _ga and _ga_* cookies. Google LLC does not sign a BAA for GA4. This Site is not a patient portal and is not configured to send PHI to Google. See the Google Privacy Policy.
  • Google Ads conversion tags may load through GTM to measure whether a Site visit led to a booking. We do not place a Meta Pixel or LinkedIn Insight Tag on this Site, and we do not run remarketing audiences off clinical pages here (there are none).
  • Microsoft Clarity may load through GTM for session replay and heatmaps. Recordings can include clicks and masked page text. See the Microsoft Privacy Statement.
  • Calendly when you open /schedule. Governed by the Calendly Privacy Policy.
  • Cloudflare for CDN, bot mitigation, Turnstile, and optional beacon analytics. Governed by the Cloudflare Privacy Policy.
  • Fonts are served from fonts.jamestannahill.com, not Google Fonts.

Contact-form inquiries are emailed to hello@1nessagency.com. To opt out of Google Analytics, use the Google Analytics Opt-Out Add-on or your browser's tracking protection.

How We Use Information

  • To reply to inquiries and book introductory calls
  • To operate, secure, and improve the Site
  • To measure whether marketing brought a visitor to a booking
  • To meet legal obligations

Sharing

We do not sell personal information. We share it with the processors listed above so the Site and inbox work, and if the law requires it. A merger or sale of the business would transfer records with notice.

Analytics and Ads conversion tags can be "sharing" under the California CPRA because Google may use the data for its own purposes. Email hello@1nessagency.com with the subject "Do not sell or share" to opt out. We honor that request for this Site.

This Site vs Client Work

Client engagements are a different data relationship. Those are governed by the service agreement, a business associate agreement when we handle PHI, and HIPAA-conscious system design: PHI should never enter the marketing stack (pixels, UTMs, ad platforms). HealthVerse and other client tools are not this Site.

Security and Retention

  • TLS in transit. SOC 2-aligned internal workflows.
  • Contact submissions are kept as long as needed to respond and for ordinary business records, then deleted or archived.
  • Analytics records follow Google's and Microsoft's retention settings.

Your Rights

You may request access, correction, or deletion of personal information we hold about you, or opt out of marketing email and SMS, by writing to hello@1nessagency.com. California residents also have the CPRA rights described above, including the right not to be discriminated against for exercising them.

SMS

If you check the SMS box on the contact form, you agree we may text you about that inquiry. Frequency varies. Message and data rates may apply. Reply STOP to opt out, HELP for help. We do not sell your number.

Children

The Site is not directed to children under 16. We do not knowingly collect their information.

International Visitors

The Site is operated from the United States. We do not target EU or UK residents with this Site. If you visit from outside the U.S., you do so on your own initiative.

Changes

We will post updates on this page with a new effective date.

Contact

1ness Strategies LLC d/b/a 1nessAgency
West 43rd Street, New York, NY 10036
hello@1nessagency.com · (518) 671-8090
Related: Terms of Service · Service Level Agreement